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Mobile phones

Why am I able to upload some - but not all - of the pictures I take with my mobile phone?

Photo upload file sizes are restricted to a maximum of 3-megabytes. This helps us control costs. The majority of photos taken with a mobile phone fit comfortably within that limit, but some do not.

Your phone may have built-in capabilities to crop or resize images, and trying either of these may reduce a photo's file size to under 3-megabytes. Third-party apps may also exist to help with this.

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